Directing Others toward results

Mastering the Art of Supervision

Workshop Overview

Supervision is dead…long live talent management! This statement, while not true in an absolute sense, still relates to the skills needed in the supervision of a modern workforce - employees need to be led, work organized, and common goals communicated and attained - it’s the role of Supervisors that has evolved. This definitive new role is one of Talent Manager, a new approach that takes a comprehensive view in supervising others and is critical to the success of the organization, its people and ultimately its customers. Today’s Talent Manager is challenged daily with working smarter to balance the demands of employees and management, empowering staff, prioritizing the urgent and leveraging knowledge and technology to facilitate innovation from the bottom up.

The Directing Others Toward Results workshop is facilitated using multiple classroom learning methods and micro-bursts of knowledge transfer to take a meaningful and actionable approach in providing leaders with relevant knowledge to improve personal and team performance. In this high energy workshop, Talent Managers will master the skills of creating curiosity within employees and empowering teams to work through challenges in support of organizational strategy.      

Available Dates:

October 2 - 4, 2018 - The Spark Learning Center at the 2121 Building

Who Should Attend

This program is designed for soon to be, or recently promoted Supervisors, Managers, Talent Managers, and anyone who leads others toward common goals.

What you'll Learn

  • Learn the modern roles, responsibilities and challenges of directing others

  • Develop a talent management tool kit that will accelerate success

  • Analyze innovative approaches to problem solving, communication, decision making and resource allocation

  • Navigate the generational divide by creating “in-common” curiosity among members of the workforce

  • Identify personal leadership strengths for modern talent management

  • Focus on effective techniques in delivering constructive feedback to others

Workshop Outline

Day Title Overview
Day 1 Internal Change - Purpose & Planning

Proactive and reactive change must be viewed through the lens of the organizations purpose and activated through strategic planning throughout the organization

Organizing & Planning The work of the organization must be moved from chaos to commitment in delivering results
People & Process Every talent manager must lead their most valuable assets – people and process – to maximize the impact of the organization
Day 2 Implementation (Execution) Align resources with priorities and provide your team with the tools they need to win
Direct & Develop Working smart and getting things done are what matters most – redirecting focus
Day 3 Leading (Leading vs. Managing) Leading vs. Managing – the organization needs both
Internal Change – Measuring, Evaluation and Change Leading change with scorecards for success and improvement
External Change – Strategic and Tactical Navigating Industry and marketplace changes by positioning your organization to win

Unique workshop offerings

  • "Personal Work-Style" and "Organizational Realities" assessments

  • Interactive classroom, micro-burst learning sessions, group work, video and web-based activities  

  • Action Step Journal: Action-learning activities are utilized during each workshop day as Talent Managers develop and design on-the-job plans for working smarter back at work

Workshop Leads


Tom Horvath

Tom Horvath


Tom Horvath’s professional career has taken him from the mailroom to the boardroom with roles ranging from Customer Service Rep to Chief Operating Officer. Regardless of the job titles or role, Tom’s passion for “inspiring excellence” is steadfast – in fact, it is his personal life purpose.

His career illustrates practical expertise in strategy formulation, leadership consulting, executive coaching, supervision skills, performance management, marketing, sales, process improvement, product development, training design & delivery and project management. In the role of Chief Operating Officer in two organizations, Tom provided oversight and coordination of teams focused on Human Resource management, Legal, Marketing, Purchasing, Finance, Pricing, Warehouse/Logistics and Customer Service. These skills and capabilities were developed at such blue chip companies as Prudential, Standard Register, Merrill Lynch, Bank of America and CNL. In addition, Tom has led a variety of consulting engagements around the globe with all sizes of companies and non-profit organizations. Notable career milestones include spearheading various departmental teams at Merrill Lynch Credit Corporation (resulting in their selection for the 1997 Malcolm Baldrige National Quality Award); top decile sales performance; and several community leadership awards.

Tom received his Masters of Business Administration from the University of North Florida and his Bachelors of Science in Business Administration from Bloomsburg University.  He has extensive experience as an adjunct instructor with Cornell University, Penn State University, the Crummer School of Business - Rollins College and the University of Porto – Portugal.  Tom shares the integration of theory with practical application to the world in which we operate. Community stewardship includes volunteer leadership roles with the Central Florida YMCA, Junior Achievement, Rotary International, Priority Associates, The Jobs Partnership of Florida and the International Community School.

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