Maintenance Management

Certificate Program

Highly-trained maintenance managers are the key to trouble-free, productive and profitable operations.

Workshop Overview

Effective maintenance is essential for all manufacturing, process and facility organizations and is dependent upon well-trained maintenance professionals with the requisite skills, knowledge and best practice standards and methods to assure that effectiveness.  The Maintenance Management Certificate Program provides a comprehensive management development program for existing and aspiring maintenance management professionals. Consisting of six 2-day sessions, the program provides proven standard processes ranging from activity-based budgeting and cost control to engaging the workforce. A seventh 2-day session permits the participants to specialize their learnings for either manufacturing or facilities application.  Upon successful completion of the 7-part program, participants will receive a Certificate of Completion from The University of Alabama College of Continuing Studies.

Available Dates:

October 3-4, 2018 - Maintenance Management

November 12-13, 2018 - Managing Factory and Process Industry Maintenance

November 14-15, 2018 - Managing Building and Facilities Maintenance

Who Should Attend

The program is aimed at current and aspiring maintenance managers, planners, maintenance engineers, maintenance warehouse managers and front-line supervisors at the plant or corporate level, as well as others who have direct interest in or are affected by maintenance performance and its impact on the enterprise. The comprehensive program is applicable for all industries and facilities and applicable for a single plant or global enterprise.

What you'll Learn

  • How to turn a reactive maintenance organization into a world-class proactive operation
  • Maintenance management best practices including mission, roles, responsibilities and expectations
  • How to contract maintenance and manage contractors as a competitive advantage
  • Effective use of philosophies and technologies, include RCM, TPM, PdM and Lean
  • MRO storeroom best practices: layout, stocking levels, replenishment and staffing
  • How to use the CMMS effectively manage maintenance activities and manage costs
  • Activity-base maintenance budget development, cost management and effective financial modeling
  • How to use effective key performance indicators to assure optimum performance


Workshop Outline

Session Overview
Session 1
Maintenance Management
  • The role of maintenance in a world-class organization – concise understanding of the critical role maintenance must provide to achieve sustainable enterprise success.
  • Mission, roles, responsibilities, accountability and expectations – create an organization that clearly understands its mission, expectations and responsibilities.

Session 2
Storerooms: Inventory/Spare Parts Management
  • Vision for Maintenance and the MRO storeroom – The salient factors for an effective MRO management program.
  • MRO Storerooms Setup – Best practices for MRO storerooms, including mission, layout, material handling requirements and staffing.
  • Inventory and Spare Parts Management – Initial stocking levels, replenishment, economic reorder requirements, kitting and disbursement, inventory and obsolescence management.

Session 3
Management Skills for Maintenance Managers and Supervisors
  • Management Skills – Best practices maintenance managers and front-line supervisors.
  • Involving the Workforce – Management techniques to engage and involve the maintenance workforce.

Session 4
Management Strategies for Maintenance Managers and Supervisors
  • Management Strategies – Concise understanding of the various maintenance strategies employed by successful organizations. Includes Lean, Total Productive Maintenance (TPM), Reliability- based Maintenance (RCM) and Risk-based asset management (RBAM).
  • Strategy Selection – How to select an effective maintenance strategy for specific industries or facilities.
  • Implementing Strategy – How to implement identified strategy.

Session 5
Predictive Maintenance Programs and Their Methodology
  • Preventive-Predictive Maintenance – Definition of terms; effective application of time-driven preventive and condition-based predictive maintenance technologies.
  • Preventive Maintenance Basics – Define maintenance activity types and their proper application.
  • Predictive Maintenance Basics – Concise overview of available technologies and their proper application.

Session 6
Budgeting for Maintenance: A Behavior-Based Approach
  • Budgeting for Maintenance – Develop an effective activity-based budget for a world-class maintenance organization. A standard process and methodology to create optimum sustaining maintenance for critical assets.
  • Cost Management – Effective methods and processes to continuously evaluate and manage maintenance expenditures; to manage the maintenance budget and assure sustaining maintenance.
  • Key Performance Indicators – Leading and lagging performance indicators that enable effective maintenance management.

Session 7
Electives in Factory Maintenance and Building Maintenance
Session 7 permits the participants to evaluate application of the processes and techniques learned in the proceeding session for their specific need. Each participant can choose to attend a final 2-day workshop that is tailored to either manufacturing/process plants or facilities.
Session 7a
Managing Factory and Process Industry Maintenance
  • Tailors the best practices provided in sessions 1 – 6 to discrete manufacturing and process industries applications. Ensures that lessons learned are applied properly for the participant’s application.

Session 7b
Managing Building and Facilities Maintenance
  • While fundaments of effective maintenance management are universal, facilities, e.g. hospitals, data centers, etc. have unique requirements that must be addressed. Session 7B interprets the lessons learned in sessions 1 – 6 into practical application in facilities applications.

Unique workshop offerings

    • The vast experience and expertise of the program instructors
    • Insightful and knowledge filled excerpts from program readings such as:

Levitt, The Handbook of Maintenance Management, 2nd Edition, 2011, SE Industrial Press
Levitt, Facilities Management, 2011, SE Industrial Press
Levitt, Preventive and Predictive Maintenance, 2nd Edition, 2011, SE Industrial Press
Levitt and Nyman, Maintenance Planning, Coordination & Scheduling, 2nd Edition, 2009, SE Industrial Press
Levitt, Managing Factory Maintenance, 2nd Edition, 2009, SE Industrial Press
Mobley, Maintenance Engineering Handbook, 8th Edition, 2014, McGraw-Hill
Mobley, Maintenance Fundamentals, 2nd Edition, 2004, Elsevier
Mobley, An Introduction to Predictive Maintenance, 2nd Edition, 2005, Elsevier

Workshop Leads

R. Keith Mobley, MBB, CMRP

R. Keith Mobley, MBB, CMRP

 R. KEITH MOBLEY is a Principal Consultant with Life Cycle Engineering. Keith has earned an international reputation as a leader in corporate transformations, reliability engineering and process optimization. He is on the advisory boards of ANSI and ISO; a Distinguished Lecturer for ASME; and recipient of the Smarro Award for outstanding contribution in engineering and reliability. Keith has 45 years of combined business, finance, engineering and consulting experience in a wide variety of industries. He has 20 years of international consulting experience and 25 years experience in corporate positions including V.P. Engineering and Manufacturing, V.P. Finance, V.P. Marketing, and Sales E.V.P. and COO. He has also served as President and CEO of a $50M international consulting, engineering services and training company specializing in corporate transformations. Keith has served on Technical Advisory Boards for the Technical Association for Pulp and Paper Industry (TAPPI), Association of Iron and Steel Engineers (AISE), Society of Manufacturing Engineers (SME), and the Electric Power Research Institute (EPRI). Motorola-Juran Institute trained, he is a Master Black Belt with hundreds of successful projects and 20 years of direct Lean-Six Sigma application. He is also certified by PROSCI in change management. Mobley is the author of 22 textbooks including: Total Plant Performance Management, Plant Engineer’s Handbook, Maintenance Engineering Handbook, Rules of Thumb for Reliability Engineers, Introduction to Predictive Maintenance.
Andrew Norman

Andrew Norman

ANDREW NORMAN has over thirty-five years of experience in the manufacturing industry as a lubrication specialist and manufacturing engineer, college instructor, heavy equipment superintendent, diesel propulsion systems expert, maintenance consultant, and mechanical equipment expert. He has extensive experience in lubrication, maintenance and reliability, manufacturing processes, root cause analysis, process documentation, plant management, maintenance planning and scheduling, and all phases of industrial asset management. Andrew brings a wealth of mechanical maintenance experience and knowledge from manufacturing processes to maintenance execution. His 35 years of manufacturing and maintenance experience at all levels provides a well-rounded expert in the areas of maintenance training, maintenance implementation, maintenance management, and process documentation. He is a PROSCI-certified change management professional. He is also an SME-certified Manufacturing Engineering Technologist, a Certified Maintenance Reliability Professional, and was an ASE-certified Master Mechanic in three separate areas; automotive, heavy-duty trucks, and automotive machining.

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